Salesforce Business Analyst

Salesforce Business Analyst: A Comprehensive Career Guide

Introduction to Salesforce Business Analyst Salesforce Business Analysts are at the forefront of business technology solutions. Their expertise lies in harmonizing business needs with technological solutions, primarily focusing on Salesforce, a leading Customer Relationship Management (CRM) platform. This role is becoming increasingly vital as businesses seek to leverage Salesforce for optimal efficiency and customer engagement….

Read More
Scenario 2 : Apex Trigger Example

Scenario 2 : Whenever an account with the type ‘Customer – Direct’ is inserted or updated. The Rating field needs to be set to ‘Hot’, the Customer Priority field needs to be set to ‘High’, and the SLA Expiration Date field needs to be set to 30 days from the current date Using Apex trigger.

Solution : Using Apex Trigger Statement Breakdown : Object Selection : Account Triggering Event Selection : Before(Insert & Update) Criteria : Account Type should be Customer – DirectAction needs to be Performed : Explanation : In order to achieve the desired behavior, we can use the “before insert” and “before update” events in the trigger….

Read More